Knowledge Management Services

Candidate IT Solutions

BUILDING ENVIRONMENT AND OFFERING SOFTWARE SOLUTIONS FOR EFFECTIVE COLLABORATION ACROSS THE COMPANY

Knowledge Management Services establishes a central location for all knowledge and information of the company to make it easily accessible. Candidate IT Solutions creates tailored knowledge management software based on your needs to ensure efficient data usage.

Candidate IT Solutions aims to make collaboration and communication easier and quicker throughout the company with knowledge management services. We create a personalized system that stores, categorizes, and retrieves the information to enhance understanding and process alignment.

knowledge management services

Knowledge Management Tools

Candidate IT Solutions’ Knowledge Management Service assists companies in utilizing their knowledge efficiently and achieving their goals through a robust, unified platform. We make it easier for you and your employees to share and retain a large amount of information by implementing appropriate digital tools based on your needs.

There are multiple knowledge management tools; the most common ones are:

  • Document management systems: This is a centralized storage system to store digital documents, like word, images, and PDF files, to improve the workflow with quick document retrieval.
  • Content management systems (CMS): These applications help in web content management and allows users to create, modify and publish content, including text, videos, and images.
  • Intranets: These private networks are used internally in the organization, allowing easy sharing of processes, tools, and enablement among internal stakeholders. 
  • Wikis: This popular knowledge management tool allows users to easily upload and edit information.
  • Data warehouses: This aggregates data from multiple sources into a consistent, single, and central data store, supporting machine learning, artificial intelligence (AI), data mining, and data analysis. 

Strategies to Accelerate Knowledge Management

Knowledge management solutions facilitate knowledge transfer throughout the organization, but their success is also based on user adoption. Therefore, creating a strong strategy can ensure your company enjoys the maximum benefit of this system. Some strategies include:

  • Organizational Culture: Management practices can have a major impact on the entire organization. Managers must establish learning organizations through encouraging and rewarding knowledge-sharing practices to increase engagement and open communication to attain business goals.
  • Communities of practice: Centers of excellence in certain disciplines offer employees a platform to not only ask questions but also enhance knowledge transfer and rapid learning. Having topic experts in multiple areas can reduce inaccuracies and dependencies on certain team members to accomplish a task.
  • Migrating a Mixed Knowledge Management Solution: Our team has extensive experience in managing complex migrations, including knowledge management solutions. We employ proven methodologies and best practices to ensure a seamless transition while minimizing disruptions.
  • Knowledge Management Solutions: The Candidate resume database of Microsoft Certified: SharePoint Server Core & Advanced Solutions, Microsoft Certified: Azure Administrator Associate • Microsoft Certified: Power Platform App Maker Associate and M365 Consultant that are well-versed in SharePoint Framework (SPFx) and can create customized web solutions tailored to your specific requirements. We prioritize user experience, functionality, and scalability.
  • Knowledge Management Hub: A central location for companywide knowledge of Clear and intuitive content management, Powerful knowledge item classification, Advanced search (search suggestions, ranking algorithms, results refinement), Smart knowledge absorption via company discussion boards and Gamification features to motivate knowledge contribution.
  • Document Management: SharePoint and Office 365 to Single storage for enterprise documents of various formats, Document classification and indexing, Intelligent search and data discovery, Secure document sharing and Automated document processing.
  • Office 365 Solutions: We help business to compose an individual Office 365 collaborative toolset depending on their business specifics and collaboration requirements of the following: Office Applications, Enterprise & team collaboration, Emailing & calendaring, Task & Project Management, Videos & Presentations, Business Application Platform, Application for small and large business, Employee, Search, File Storage and Analytics.
  • Custom Web Development using SharePoint Framework (SPFx) tools: Our skilled SharePoint development team possessing extensive experience in Office 365 SharePoint implemented SharePoint solutions for various industries, including government, healthcare, finance, and manufacturing.  Expertise in SharePoint Server, SharePoint Online, SharePoint Framework (SPFx), SharePoint Designer, and PowerApps.
  • SharePoint-based of Knowledge Management System: Learning Management System (LMS), Human Resources Management (HRM), Customer Relationship Management (CRM), Enterprise Resource Planning (ERP) and Supply Chain Management (SCM).

Knowledge of the Army’s SharePoint Online (SPO) migration: Our team includes professionals who have worked extensively on US Army server-based SharePoint On-Premises to SharePoint (SPO) migrations, including seamless integration with Office 365. We have firsthand knowledge of the intricacies and challenges involved in such migrations, allowing us to provide valuable insights and expertise.

Our Knowledge Management Service

We understand how crucial data is for any business. Having the correct information at the fingertips of your employees can boost productivity and efficiency throughout the operation.
Candidate IT Solutions’ Knowledge Management System creates a central database for company-wide information. The benefits of using the knowledge management service include:

  • Identification of skill gaps
  • Make better-informed decisions
  • Maintains enterprise knowledge
  • Operational efficiencies
  • Increased collaboration and communication
  • Data Security

Having a knowledge management system helps your business with the following:

  • Employee onboarding process by addressing the learning curve for new hires
  • Reduce support costs
  • Day-to-day employee tasks by providing them access to critical information and accurate answers
  • Improve employee productivity 
  • Self-serve customer service to provide customers with relevant answers without having to call customer service
  • Increase customer satisfaction 
  • Boost overall ROI 

If you want your business to succeed and improve customer loyalty, a robust knowledge management system can change the game for you. 

BENEFIT FROM ALL THE KNOWLEDGE GATHERED THROUGHOUT THE ORGANIZATION TO MAKE INFORMED DECISIONS FOR YOUR BUSINESS SUCCESS

FAQs

Common Concerns

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At Candidate IT Solutions, our goal is to help your business grow by implementing IT and training systems that support your objectives. Our consultation process includes:

Initial Consultation – Understand your business objectives and the strategies.
Evaluation – Next, our team will evaluate your existing systems and identify gaps in your IT systems and training.
Recommendations – We'll offer customized solutions for your business.
Implementation – Finally, we’ll implement, providing your leaders with the proper training on these solutions to ensure you’re maximizing their value.

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words words words words words words words words words words words words words words words words words words words words words words words words words words words words words words words words words words words words 

At Candidate IT Solutions, our goal is to help your business grow by implementing IT and training systems that support your objectives. Our consultation process includes:

Initial Consultation – Understand your business objectives and the strategies.
Evaluation – Next, our team will evaluate your existing systems and identify gaps in your IT systems and training.
Recommendations – We'll offer customized solutions for your business.
Implementation – Finally, we’ll implement, providing your leaders with the proper training on these solutions to ensure you’re maximizing their value.

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words words words words words words words words words words words words words words words words words words words words words words words words words words words words words words words words words words words words 

At Candidate IT Solutions, our goal is to help your business grow by implementing IT and training systems that support your objectives. Our consultation process includes:

Initial Consultation – Understand your business objectives and the strategies.
Evaluation – Next, our team will evaluate your existing systems and identify gaps in your IT systems and training.
Recommendations – We'll offer customized solutions for your business.
Implementation – Finally, we’ll implement, providing your leaders with the proper training on these solutions to ensure you’re maximizing their value.

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Candidate IT Solutions approaches all our projects with a holistic approach. We believe strategy is the most important aspect of a project. We are driven to establish purposeful goals and objectives through all our consulting and advisory services to maximize ROI. 

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Our goal is to help your organization transition into the digital world. If you have questions regarding the services we provide, please feel free to reach out to our team.

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